Government and Documentation

• What should I do with the mails and documents sent by the government/ the city hall?
• What should I do if I turn 20 years old in Japan and have not submitted my pension forms?

Technical Issues

• I cannot install/use OBICON.
• How can I access Virtual Campus (e.g. to attend classes by Prof.Kawanishi)?
• I lack the necessary Microsoft licenses to utilize Word for completing my homework.

Student Life and Resources

• What should I do if I want to work part-time?/How do I open a bank account?

• What is the insurance system here in Japan about and how I can use it.

• Can I stay in Japan for a bit longer even after classes end?

• Are there any English speaking clinics suggested?/ What if I got sick?

• What is the class absence policy?

• Can I apply for Gakuwari (Student Discount)?

• What can I do if I want to have counselling service?

• What are the rules of dormitory?

• What are the guidelines for preferred name usage?

• Can I leave Japan for a week or two during the exchange period and come back again?