Government and Documentation

• What should I do with the mails and documents sent by the government/ the city hall?

Technical Issues

• I cannot install/use OBICON.
• How can I access Virtual Campus (e.g. to attend classes by Prof.Kawanishi)?
• I lack the necessary Microsoft licenses to utilize Word for completing my homework.

Student Life and Resources

• What should I do if I want to work part-time?/How do I open a bank account?
• What is the insurance system here in Japan about and how I can use it.
• Can I stay in Japan for a bit longer even after classes end?
• Are there any English speaking clinics suggested?/ What if I got sick?
• What are the guidelines for preferred name usage by transgender students?
• Can I leave Japan for a week or two during the exchange period and come back again?
• Is there a chance for students to learn about the clubs at JFOU and sign up?
• How can I tell which building I should go when I have a lesson. (e.g. what does “BM" stands for)

Travel and Transportation

• Can I purchase a 定期券（a rider's season ticket for trains）？
• I could not purchase a SUICA for travel. What should I do?
• I did not submit the pension documents. What should I do when I turn 20?